Refund Policy – Smart Print

Effective Date: February 23, 2026

At Smart Print (“we,” “our,” or “us”), we strive to provide reliable printer support services with transparency and trust. This Refund Policy explains the conditions under which refunds may be provided and how to request them.

1. Service-Based Refunds

Since our services involve professional support, guidance, and troubleshooting (e.g., printer setup, connectivity help, or maintenance), refunds are provided under the following circumstances:

  • If a service is not delivered as promised.

  • If there is a technical error or inability to provide the purchased service.

Refunds are not provided for:

  • Services that have been successfully completed or delivered.

  • Support that has already been provided or partially used.

  • Customer mistakes or misunderstandings unrelated to our service quality.

2. Requesting a Refund

To request a refund, please contact us within 7 days of service delivery:

Email: admin@smartprinthelp.site

Please include:

  • Your name and contact details

  • Service description or invoice number

  • Reason for the refund request

We will review your request and respond within 3–5 business days.

3. Refund Process

  • Approved refunds will be issued using the same payment method used for the service.

  • Depending on your payment provider, it may take 5–10 business days for the refund to appear in your account.

4. Partial Refunds

In some cases, we may offer partial refunds if a portion of the service has already been provided but some issue remains unresolved.

5. Contact Information

For all refund-related inquiries, contact us at:

Smart Print
Address: 128, Abul Fazal Enclave Road, New Delhi 110025
Email: admin@smartprinthelp.site

Scroll to Top